1. No refunds, cancellations, or changes to content will be accepted once the order has been submitted.
  2. Order is non-refundable and may not be exchanged for cash, resold or exchanged for any other product or service, or for other commercial purposes.
  3. No exchange for purchases of food products and gift cards.
  4. Full payment is required upon ordering to guarantee orders.
  5. In the event of supply difficulties, we serve the right to substitute goods, basket or packaging of equal quality and value.
  6. If for any reason your order is damaged or defective upon receipt, please contact our team at or +852 2721 1211.
  7. In the event of dispute, Regent Hong Kong reserves the right to make the final decision.