RETURNS & REFUND POLICY
- No refunds, cancellations, or changes to content will be accepted once the order has been submitted.
- Order is non-refundable and may not be exchanged for cash, resold or exchanged for any other product or service, or for other commercial purposes.
- No exchange for purchases of food products and gift cards.
- Full payment is required upon ordering to guarantee orders.
- In the event of supply difficulties, we serve the right to substitute goods, basket or packaging of equal quality and value.
- If for any reason your order is damaged or defective upon receipt, please contact our team at firstname.lastname@example.org or +852 2721 1211.
- In the event of dispute, Regent Hong Kong reserves the right to make the final decision.